SANYO Incognito through Boost Mobile. Internet problems. Anyone having this problem?

I just got the SANYO Incognito through Boost Mobile. Text and calling works fine. The only draw back is that i can't get onto the internet. I.E visit web sites. I am able to check my hotmail but when it comes to surfing it's a no go. I know many people say that this company sucks but with 50 bucks a month for unlimited talk text and web why cry about it. I just want to know if even one person has had this problem and if anyone has gotten around this.